chase executive office complaints

It is the second largest auto insurer in the United States, after State Farm. 4 Higher limits on Chase Private Client debit card purchases and ATM withdraws, as well as Zelle limits. RT @SadlyCatless: Why is this car parking next to me when they have the whole lot #ThingsThatMakeYouSayNope. Sign in to your account for access to our secure email form. Return to the home page. People need to know someone is out there to help! Initial complaints should be directed to J.P. Morgan & Co. directly. New York, NY J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, memberFINRA and SIPC. We respond to voicemails at that number, but were online-first so the best way to get a quick response from our team is chat (for existing customers) or email. With Business Banking, youll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and on managing payroll. Stay on top of the news all day with the Tribunes web notifications. Message I was having problems with the company for months. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. Pensions, property and more. The woman who said Benjamin Young sexually assaulted her in his office at Hybrid Air in Virginia Beach testified at his preliminary hearing Friday. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. Washington, D.C. news, weather, traffic and sports from FOX 5, serving the District of Columbia, Maryland and Virginia. J.P. Morgan & Co. is a commercial and investment banking institution based in the United States founded by John Pierpont Morgan and commonly known as the "House of Morgan" or simply "Morgan". Contact Us. Company name. No Chase fees on most everyday banking transactions including: No ATM fees worldwide. #GEICOWeenFunkoPops #GEICOween #GlowintheDarkGeckoPop #Funko, Mike serves as a co-chair for ABLE, GEICO's employee resource group that supports associates with disabilities; pro. Initial complaints should be directed to Geico directly. If you have a complaint, please notify your main program administrator (internal to your company). Using an updated version will help protect your accounts and provide a better experience. Use this comments section to discuss problems you have had with Geico, or how they have handled your complaints. Member FDIC. J.P. Morgans website and/or mobile terms, privacy and security policies dont apply to the site or app you're about to visit. We hate to see Kevin leave the firm, but respect his decision to spend more time on things outside of work, said Smith. Jennifer A. Piepszak has been named CEO of Chase Card Services, succeeding Kevin Watters, who will retire later this year. A The phone number for Chase Bank Corporate Office is: (800) 935-9935. Follow J.P. Morgan & Co. Tweet J.P. Morgan & Co. Get all the latest India news, ipo, bse, business news, commodity only on Moneycontrol. SAFE Act: Chase Mortgage Loan Originators. Your Name *. To ask about your existing auto account by e-mail, mail or phone. Piepszak began her career in 1994 in J.P. Morgans Investment Bank, where she held progressively responsible roles in Finance. P.O. Get a mortgage, low down payment mortgage, jumbo mortgage or refinance your home with Chase. The 147 kg heroin seizure in the Odesa port on 17 March 2015 and the seizure of 500 kg of heroin from Turkey at Illichivsk port from on 5 June 2015 confirms that Ukraine is a channel for largescale heroin trafficking from Afghanistan to Western Europe. Its never too early to begin saving. If you have a complaint, please notify your main program administrator (internal to your company). Tools to help you manage your Chase credit cards Security & fraud protection If you suspect a charge on your account may be fraudulent, please call us immediately at the number on the back of your card. Not for dummies. +234 816 846 9322 , +234 701 582 7736. If youre deaf, hard of hearing, or have a speech disability, call 711 for assistance. Breaking Local News, First Alert Weather & Investigations That you could make it resolved in a few days is wonderful. Find the latest U.S. news stories, photos, and videos on NBCNews.com. JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. 1391 complaints 581 resolved 810 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Q&A ADVERTISIMENT JPMorgan Chase headquarters 270 Park Ave. New York, New York 10017 United States JPMorgan Chase phone numbers 1877 242 7372 100% United States 4 0 +1 713 262 3300 38% International 18 8 More JPMorgan Chase Bank, N.A. Q Where is Chase Bank Corporate Office located? Piepszak has been with JPMorgan Chase for 23 years, most recently as CEO of Chase Business Banking. @theApurvaGaurav Thank you for reaching out. We exist for one simple reason - counselling changes lives Big Blue Interactive's Corner Forum is one of the premiere New York Giants fan-run message boards. Contact your nearest branch and let us help you reach your goals. I want to thank Kevin for his immense contributions to this firm. Loving your tweets for #ThingsThatMakeYouSayNope. If you need assistance still, please send us a DM with your name, number and pol, @based_seattle Hi there! I was having problems with the company for months. J.P. Morgan & Co. complaints contacts Call Headquarters on 212 270 6000 Visit Customer Relations Call General Enquiries on 1-212-270-6000 Follow J.P. Morgan & Co. Watch J.P. Morgan & Co. We leverage our vast global resources to work relentlessly and efficiently to accomplish client goals. But real success means understanding the local markets you servewhich is why we bring the business solutions, insights and market perspective you need. We will respond to your complaint with a substantive written response within 90 days from the day that the complaint is received by your main contact at the Bank. Chase, JPMorgan, JPMorgan Chase, the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. Our phone number is (510) 937-3247. Technology's news site of record. Feb 01, 2017 Fraud protection Dispute a charge Security Center Frequently asked questions Get answers to common questions about Chase credit cards. #PlayToPOP! Email *. Leases: 1-800-227-5151 Please review its terms, privacy and security policies to see how they apply to you. Get breaking NBA Basketball News, our in-depth expert analysis, latest rumors and follow your favorite sports, leagues and teams with our live updates. Search the most recent archived version of state.gov. 8:28 PM Advertisement Loved your clever and creepy ideas, consider us unsettled. J.P. Morgans head of global sales and research, M, By joining the Open Cap Table Coalition, Capital Connect by J.P. Morgan is working to help standardize startup cap. She will continue to report to Gordon Smith, CEO of Chase Consumer & Community Banking. Chase Bank provides a broad range of financial services to almost half of America's households. We don't support this browser version anymore. Latham & Watkins, a global law firm, advises the businesses and institutions that power the global economy. Our phone number is (510) 937-3247. Improve your working capital, reduce fraud and minimize the impact of unexpected disruptions with our treasury solutionsfrom digital portals to integrated payables and receivablesall designed to make your operations smoother and more efficient. CBS News Pittsburgh. Bank deposit accounts, such as checking and savings, may be subject to approval. Pour tout conseil juridique, toute recherche ou toute interprtation de la loi, prire de consulter un avocat ou un parajuriste. @andyc2009 Hi Andy, this is Aurelia with GEICO's Social Media Care Team. Overview The SME sector is the backbone of , Copyright 2022 Chase Executive Business Services. News on Japan, Business News, Opinion, Sports, Entertainment and More Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. I cant say enough good about this company! Mary Jane Rogers, Maryjane.H.Rogers@chase.com. enquiries@chasexecutive.com. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. If you need assis, @luteeca4 I am sorry to hear this. Or, go to System Requirements from your laptop or desktop. Explore 20 Years of Growth. Only one woman, Hillary Clinton, was a major At any stage, we bring you the expertise and analysis needed to help you think ahead and stay informed. GamesRadar+ takes you closer to the games, movies and TV you love. Get in touch by phone, via our online form, or by post: Financial Conduct Authority. Read breaking headlines covering politics, economics, pop culture, and more. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Read latest breaking news, updates, and headlines. -Janelle, Don't miss out! All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. If youre not satisfied with the solution offered by your program administrator, please feel free to contact J.P. Morgans customer service representatives via the following methods. Comments are moderated so may not appear immediately. Prior to September 10, 2021, BBB published 25% of complaint details, as a representative sample of complaints for this business, consistent with national BBB policy. Institutional DeFi has the potential to change the game for regulated institutions who want to participate on the public blockchain. 2nd Floor Oakland Centre Plot 2940 Aguiyi Ironsi Street Maitama Abuja. is a wholly-owned subsidiary of JPMorgan Chase & Co. Get more from a personalized relationship with a dedicated banker to help you manage your everyday banking needs and a J.P. Morgan Private Client Advisor who will help develop a personalized investment strategy to meet your evolving needs. Latest news, expert advice and information on money. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Open a savings account or open a Certificate of Deposit (see interest rates) and start saving your money. Learn more about our commercial real estate solutions: Global opportunities mean global challenges. To find out if you may be eligible for a HELOC, use our HELOC calculatorand other resourcesfor a HELOC. Scholarship helps student chase dream of supporting Mori youth A scholarship established by two University of Auckland alumni is helping Cyrus Rudd achieve his goal of supporting Mori youth facing mental health challenges. What are the biggest risks traders and their clients are facing? The FCAC supervises all financial institutions, including the Bank, to ensure compliance with federal consumer protection laws and with industry voluntary codes of conduct. Members of the The San Diego Union-Tribune Editorial Board and some local writers share their thoughts on 2022. CREATE A FOLLOWING Tribune Content Agency builds audience Our content engages millions of readers in 75 countries every day Please DM your name, state, email and policy # for further assistance. Call General Enquiries on 1-212-270-6000. Website. Since its founding in 2002, HRA continues to create and refine successful senior living communities in which we ourselves envision living. Join the discussion about your favorite team! They got more done in a few weeks than I did in over two years. Attn: Credit Bureau Disputes LA4- 4022 News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. Chase isnt responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name. We respond to voicemails at that number, but were online-first so the best way to get a quick response from our team is chat (for existing customers) or email. The firm is a predecessor of three of the largest banking institutions in the United States and globally, JPMorgan Chase, Morgan Stanley, and Deutsche Bank (via Morgan, Grenfell & Co.). Stocks are under pressure as economic growth slows. Whether you choose to work with a financial advisorand develop a financial strategy or invest online, J.P. Morgan offers insights, expertise and tools to help you reach your goals. A number received national attention, either as pioneers in the electoral process, as potential candidates, or as candidates of minor parties with a significant national presence. I'm sorry to hear you're considering i, @buy_main Hi, I'm sorry for the difficulty. Box 901076 Fort Worth, TX 76101-2076 Auto Credit Bureau Disputes Chase Auto 700 Kansas Lane Attn: Credit Bureau Disputes LA4- 4022 Monroe, LA 71203-4774 Phone Loans: 1-800-336-6675 We accept operator relay calls. Fashion retailer JP Boden & Co wanted to expand its London head office to accommodate business growth and more agile working. We are working quickly to resolve this issue, and apologize for the inconvenience. Please review its terms, privacy and security policies to see how they apply to you. I am sorry to hear this. Without it, some pages won't work properly. If you need assistance, please DM us your claim number, state, and ful, @asIseeITin2021 You can call 800-841-3005 for the home department! They are really a light for us in a very hard time. This page may have been moved, deleted, or is otherwise unavailable. Want to call FairShake? Monroe, LA 71203-4774. He is handing over our Card business with very strong momentum, finishing 2016 with record sales and new account growth up nearly 20%.. Chase's website and/or mobile terms, privacy and security policies dont apply to the site or app you're about to visit. The J.P. Morgan branding was revamped in 2008 to return to its more traditional appearance after several years of depicting the "Chase" symbol to the right of a condensed and modernized "JPMorgan". SAFE Act: Chase Mortgage Loan Originators. Sports & If you have a complaint regarding a violation of a consumer protection law or a code of conduct by the Bank you may contact the FCAC as follows: FCAC 427 Laurier Ave., West, 6th Floor Ottawa, ON K1R 1B9 Website:www.fcac-acfc.gc.ca. Thanks for playing #ThingsThatMakeYouSayNope hashtag game with us! The Government Employees Insurance Company GEICO is an American auto insurance company headquartered in Chevy Chase, Maryland. Comments are moderated so may not appear immediately. Over 5,300 branches and 15,500 ATMs nationwide. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. Under her leadership, Business Banking experienced strong growth in both deposits and loans and earned recognition from J.D. Better Business Bureau Complaint Form (or BBB Complaint Form) is a short form that allows consumers to express their dissatisfaction with companies through a third party. If the resolution of your complaint is going to be delayed more than a 90-day-period, we will notify you of the potential delay and the reason(s) for the delay. If you are not satisfied with the solution offered to you by your first point of contact at the Bank, you can ask the customer service representative to escalate the complaint to their manager or escalate to the Chase Executive office with the information provided below. Chase Auto View the latest business news about the worlds top companies, and explore articles on global markets, finance, tech, and the innovations driving us forward. 700 Kansas Lane We are very sorry to hear about your experience., @Turpis_Vitae_Co I'm sorry for the frustration this has caused you. S. Just released: J.P. Morgans curated collection of whats next in books, experiences, culture and more. Prepare for future growth with customized loan services, succession planning and capital for business equipment or technology. Watters retires after 18 years at JPMorgan Chase, including CEO roles in Mortgage Banking and Card Services. 2022 FairShake. Follow J.P.Morgan Chase & Co Follow J.P.Morgan Chase & Co Careers Watch J.P.Morgan Chase & Co Related Companies She will continue to report to Gordon Smith, CEO of Chase Consumer & Community Banking. Use the payment calculator to estimate monthly payments. The risk of drug smuggling across the Moldova-Ukraine border is present along all segments of the border. 2 No Chase fee on incoming or outgoing wire transfers. You might be able to use a portion of your home's value to spruce it up or pay other bills with a Home Equity Line of Credit. In our Learning Center, you can see today's mortgage ratesand calculate what you can afford with ourmortgage calculatorbefore applying for a mortgage. It's not right what Big Business can get away with if we let them. Keep them coming. Jp Morgan Chase Corporate Office in Tampa, FL with Reviews tip www.yellowpages.com. i just called this number which is listed at the top of this page (212) 270-3928 which I got a recorded message saying that this is a "NON-WORKING NUMBER at JP Morgan Chase 277 Park Avenue." 3 No fees on the first four overdrafts during the current and prior 12 statement periods. Use our site search. Plus, get your free credit score! Chase gives you access to unique sports, entertainment and culinary events through Chase Experiences and our exclusive partnerships such as the US Open, Madison Square Garden and Chase Center. New office space requirements up by 29% in three months in Nigeria, others ByChinedum Uwaegbulam 20 September 2021 | 3:00 am Professional services, industrial, logistics top list of space users New office space requirements increased by 29 per cent in second quarter of 2021 compared to first quarter in Nigeria and other Africa , Assessing current market conditions and business growth prospects The first in a series of surveys that provide insights into a range of issues concerning SMEs in Nigeria, and the challenges impacting business growth, particularly financing, taxation issues; and other factors through the eyes of their CEOs. Geico complaints contacts Call Customer Care on 1 (800) 861-8380 Visit Customer Care Email Form Tweet Geico Customer Care If youre not satisfied with the solution offered by your program administrator, please feel free to contact J.P. Morgans customer service representatives via the following methods. Get NCAA football news, scores, stats, standings & more for your favorite teams and players -- plus watch highlights and live games! It appears your web browser is not using JavaScript. CBS Sports has the latest NFL Football news, live scores, player stats, standings, fantasy games, and projections. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and more than 16,000 ATMs and more than 4,700 branches. We accept operator relay calls. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. "Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account. Chase, JPMorgan, JPMorgan Chase, the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase & Co. Choose the checking account that works best for you. Visit the U.S. Department of State Archive Websites page. Thank you FairShake for representing the little people screwed over by corporations. Many women have sought to become President of the United States. Latest News. Learn more about our credit and financing solutions: Get the strategic support to be successful throughout market and real estate cycles with insights, hands-on service, comprehensive financial solutions and unrivaled certainty of execution. Click the links below for secure access to your accounts: Treasury Services & Payments Management for Business, Aerospace, Defense and Government Services. Explore key market and economic forecasts for the year ahead. Fort Worth, TX 76101-2076, Chase Auto The essential tech news of the moment. Best of the Best. Still cant find what youre [] Piepszak will be CEO of Card Services and continue as CEO of Business Banking until a Business Banking successor is named shortly. Choose from our Chase credit cards to help you buy what you need. For a better experience, download the Chase app for your iPhone or Android. Please review its terms, privacy and security policies to see how they apply to you. To learn more, visit the Banking Education Center. Seeour Chase Total Checkingoffer for new customers. We accept operator relay calls. This site is intended for media use only. Apply for auto financing for a new or used car with Chase. That you could make it resolved in a few days is wonderful. BACP is the professional association for members of the counselling professions in the UK. Find 1922 listings related to Jp Morgan Chase Corporate Office in Tampa on YP.com. RT @femalequotient: Making improvements to paid time off programs, @jpmorgan increases parental leave to 16 weeks, no matter who the primar, Inflation may be curbing consumer spending, but shoppers are determined not to let it dampen their festive cheer. See reviews, photos, directions, phone numbers and more for Jp Morgan Chase Corporate Office locations in I'm a spooky little skeleton painted glow-in-the-dark green, I'm not going to last forever -- beca, I think this weeks Gecko Funko Pop! Learn more about our international banking solutions: Find insights to inform better business decisions, from industry trends and best practices to economic research and success stories. With fewer than half the population in England and Wales describing themselves as Christian, there are calls to end religious assemblies Use this comments section to discuss problems you have had with J.P. Morgan & Co., or how they have handled your complaints. If you need further assistance, please DM us yo, @_TaatyDavid Hi, this is Liz with GEICO's Social Media Care Team. It is the second largest auto insurer in the United States, after State Farm. Please do not post any personal information relating to yourself, or employees of J.P. Morgan & Co. as these comments will not be approved. She moved to Consumer & Community Banking in 2009 and became Business Banking CEO in January 2015. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Chase isnt responsible for (and doesnt provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name. Chase Bank Corporate Office can be contacted via phone at (800) 935-9935 for pricing, hours and directions. Many offer rewards that can be redeemed for cash back, or for rewards at companies like Disney, Marriott, Hyatt, United or Southwest Airlines. Box 901076 Today, the "J.P. Morgan" brand is used to market certain JPMorgan Chase wholesale businesses, including investment banking, commercial banking and asset management. Goran Dragi shares a long history with Dallas Mavericks star Luka Doni: Its nice to play with him but its not good when you play against him Power for its focus on small business banking satisfaction. Guidelines and Measures provides users a place to find information about AHRQ's legacy guidelines and measures clearinghouses, National Guideline Clearinghouse (NGC) and National Quality Measures Clearinghouse (NQMC) Learn how payments can help, From the largest archaeological complex in the world to the new frontiers of our digital reality, from Broadway to. Complaints Department is not affiliated to, linked with or otherwise endorsed by J.P. Morgan & Co.. All product and company names are trademarks or registered trademarks of their respective holders. Your #1 resource for digital marketing tips, trends, and strategy to help you build a successful online business. Others were from minor parties or were fringe candidates who entered major party primaries. Chase Auto is here to help you get the right car. For 20 years, Harbor Retirement Associates (HRA) has led the senior housing industry with a mission to develop and manage exceptional senior living communities. Chase Bank serves nearly half of U.S. households with a broad range of products. Check here for the latestJ.P. Morgan online investingoffers, promotions, and coupons. Leases: 1-800-227-5151 Complaints Department is not affiliated to, linked with or otherwise endorsed by Geico. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. You can find contact details for J.P. Morgan & Co. above. Continuous Flow Centrifuge Market Size, Share, 2022 Movements By Key Findings, Covid-19 Impact Analysis, Progression Status, Revenue Expectation To 2028 Research Report - 1 min ago The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Contact Info (800) 935-9935 (800) 845-1500 Questions & Answers Q What is the phone number for Chase Bank Corporate Office? Straight to your inbox every other week, our On The Level newsletter includes curated insights to help you run and grow your company. We are very sorry to hear about your experience., @beautynbullshit Hi Bella, this is Liz with GEICO's Social Media Care Team. In 2000, J.P. Morgan & Co. merged with Chase Manhattan Bank to form JPMorgan Chase & Co., one of the largest global banking institutions. is our favorite, too, Funko. Please tick Office Solution required. To help you find what you are looking for: Check the URL (web address) for misspellings or errors. New York, NY Feb 01, 2017 Jennifer A. Piepszak has been named CEO of Chase Card Services, succeeding Kevin Watters, who will retire later this year. 12 Endeavour Square. Chase also offers online and mobile services, business credit cards, and payment acceptance solutions built specifically for businesses. You can find contact details for Geico above. The Canadian Commercial Card product is used in conjunction by the corporate client company and end user cardholder, employee. These procedures have been developed to meet the requirements of the Canadian Bank Act for handling and reporting complaints made by clients of the Bank if the need arises. Start exploring the #NextList2023. Jamie Dimon email address & phone number | JPMorgan Chase Chief Executive Officer and President contact information - RocketReach Jamie Dimon Email & Phone Number Chief Our Project & Development Services team created a connection between the main office into a newly refurbished warehouse/hangar space, creating one large single workspace that reflects the Boden brand. Beyond the business results, Jenn is the complete leader shes an exceptional partner, an innovator, a superb people leader, and someone who runs her businesses with end-to-end discipline, said Smith. Want to call FairShake? She will continue to report to Gordon Smith, CEO of Chase Consumer & Community Banking. J.P. Morgan isnt responsible for (and doesnt provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the J.P. Morgan name. Weve enhanced our platform for chase.com. Loans: 1-800-336-6675 P.O. All on FoxSports.com. (JPMCB). New office space requirements up by 29% in three months in Nigeria, others By Chinedum Uwaegbulam 20 September 2021 | 3:00 am Professional services, industrial, logistics top list of space users New office space requirements increased by 29 per cent in second quarter of 2021 compared to first quarter in Nigeria and other Africa Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. Through the rise of digitization, gig workers are enhancing many shopping experiences. - Liz, @AlainnFocail Hi, this is Liz with GEICO's Social Media Care Team. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. We can help you find the credit card that matches your lifestyle. Phone: 800-881-3166 International Toll Free: 847-488-3748 Find the latest business news on Wall Street, jobs and the economy, the housing market, personal finance and money investments and much more on ABC News Password requirements: 6 to 30 characters long; ASCII characters only (characters found on a standard US keyboard); must contain at least 4 different symbols; All product and company names are trademarks or registered trademarks of their respective holders. Geico Complaints Geico The Government Employees Insurance Company GEICO is an American auto insurance company headquartered in Chevy Chase, Maryland. Jennifer A. Piepszak has been named CEO of Chase Card Services, succeeding Kevin Watters, who will retire later this year. Please adjust the settings in your browser to make sure JavaScript is turned on. Sometimes consumers experience issues because of innocent mistakes, and sometimes they become victims of fraud. Get information on latest national and international events & more. -Janelle, @randyRandy33704 Thanks! Please do not post any personal information relating to yourself, or employees of Geico as these comments will not be approved. Browse our listings to find jobs in Germany for expats, including jobs for English speakers or those in your native language. London E20 1JN We will be in touch shortly! If our response to your complaint is delayed beyond 90 days from the day that it is received by your main customer service representative at the Bank, or if you are not satisfied with the solution offered to you by the Bank, you may escalate your complaint to the Banks external complaints body, the Ombudsman for Banking Services and Investments (OBSI) at: If you refer your complaint to OBSI, the Bank will provide OBSI with a copy of all information in its possession or control that relates to the complaint without delay after the Bank is notified that the complaint has been received by OBSI. 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